AWWA Opflow Article

posted Oct 30, 2014, 6:33 AM by Jeff Oxenford   [ updated Oct 30, 2014, 6:38 AM by Clare Haas Claveau ]

The article, "How Can Utilities Capture Knowledge to Create Standard Operating Procedures?" was published in the November 2014 edition of Opflow. It summarizes the Cooperative discussions on audiences, drivers, challenges, and formats for SOPs.  Click here to view